Verizon Mobile Terms & Conditions

Customer Agreement *

Customer Agreement Terms & Conditions

Your Verizon Wireless Customer Agreement

The following applies to our calling plans except Prepaid plans, which are governed by our Prepaid Customer Agreementl read this agreement, including the Plan or Plans you’ve chosen, before filing it in a safe place.

(Para una copia de este documento en Espanol, llame al 1–800–922–0204 o visite nuestro sitio de internet en

By accepting this agreement, you’re bound by its conditions. It covers important topics such as how long it lasts, fees for early termination and late payments, our rights to change its conditions and your wireless service, limitations of liability, privacy, and settlement of disputes by arbitration instead of in court. If you accept this agreement, it will apply to all your wireless service from us, including all your existing Plans and other lines in service.

Your Plan

YOUR PLAN BECOMES PART OF THIS AGREEMENT. Your Plan includes your monthly service allowances and features, the coverage areas in which those allowances and features may be used, and the recurring access and pay–per–use charges associated with those allowances and features, all as described in the materials made available to you at the time you accepted this agreement. To the extent any condition in your Plan expressly conflicts with this agreement, the condition in your Plan will govern. If at any time you change your service (by accepting a promotion, for example), you’ll be subject to any requirements, such as a new minimum term, we set for that change.

Your Rights to Refuse or Cancel This Agreement

THIS AGREEMENT STARTS WHEN YOU ACCEPT. Paragraphs marked “∞” continue after it ends. You accept when you do any of the following things after an opportunity to review this agreement:

  • Give us a written or electronic signature;
  • Tell us orally or electronically that you accept;
  • Activate your service through your wireless phone;
  • Open a package that says you are accepting by opening it; or
  • Use your service after making any change or addition when we’ve told you that the change or addition requires acceptance.

IF YOU DON’T WANT TO ACCEPT, DON’T DO ANY OF THESE THINGS. You can cancel (if you’re a new customer and not assuming another customer’s service) WITHIN 30 DAYS of accepting. You’ll still be responsible through that date for the new service and any charges associated with it.

Your Rights to Change or End Your Service; Termination Fees; Phone Number Portability

∞ Except as explicitly permitted by this agreement, you’re agreeing to maintain service with us for your minimum term. (Periods of suspension of service don’t count towards fulfillment of your minimum term.) After that, you’ll become a month–to–month customer under this agreement. AN EARLY TERMINATION FEE WILL APPLY IF YOU CHOOSE TO END YOUR SERVICE BEFORE BECOMING A MONTH–TO–MONTH CUSTOMER, OR IF WE TERMINATE IT EARLY FOR GOOD CAUSE. FOR SERVICE ACTIVATED PRIOR TO 11/16/06, THE EARLY TERMINATION FEE IS $175 PER WIRELESS PHONE NUMBER. FOR SERVICE ACTIVATED ON OR AFTER 11/16/06, OR FOR LINES OF SERVICE WITH MINIMUM TERMS EXTENDED ON OR AFTER 11/16/06, THE EARLY TERMINATION FEE IS $175, WHICH WILL BE REDUCED BY $5 FOR EACH FULL MONTH TOWARD YOUR MINIMUM TERM THAT YOU COMPLETE. (The Early Termination Fee applies only to the extent permitted by law. If you buy your wireless phone from an authorized agent or third–party vendor, you should check to see if they charge a separate termination fee.) If you terminate your service as of the end of your minimum term, you won’t be responsible for any remaining part of your monthly billing cycle. Otherwise, all terminations by you during a monthly billing cycle become effective on the last day of that billing cycle. You’ll remain responsible for all fees and charges incurred until then and won’t be entitled to any partial–month credits or refunds. You may be able to take, or “port,” your current wireless phone number to another service provider. If you request your new service provider to port a number from us, and we receive your request from that new service provider, we’ll treat it as notice from you to terminate our service for that number upon successful completion of porting. After the porting is completed, you won’t be able to use our service for that number. You’ll remain responsible for any Early Termination Fee, and for all fees and charges through the end of that billing cycle, just like any other termination. If you’re porting a phone number to us from another company, we may not be able to provide you some services, such as 911 location services, immediately.

Your Rights to Appoint an Account Manager


* Terms and Conditions reprinted from the carrier’s web site.  Buzz On does not guarantee information for accuracy. For most up to date info please visit the wireless providers web site or call them

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